Resource HubOur portal

Our portal resources

Our portal guides & resources

Learn how to use our easy-to-use client portal designed to simplify NDIS plan management. These guides walk you through key features like tracking budgets, submitting invoices, viewing payments, and managing your plan in one secure place — step-by-step and stress-free.

Frequently asked questions

FAQs about our portal

  • What if my bank account details change?

    Email the team at [email protected] with your new details and we will update them in our system.

  • How can I see the status of my invoice?

    Sign in to your provider portal to see the status of your invoices. Each listed invoice will display a status of Received, Pending, Paid, Approved or Rejected. 

Explore more NDIS and plan management resources

All Plan Management guides and resources explain the NDIS in everyday language

Understanding
the NDIS

Clear guides that explain the NDIS in everyday language.

Participant
Resources

Practical tools and tips to help you get the most from your plan.

Support Coordinator Resources

Updates, insights, and stories about the NDIS and disability sector.

Frequently Asked
Questions

Frequently asked questions (FAQs) about NDIS plan management.