What is plan management?
A simple way to manage your NDIS funding with confidence
Plan management is an NDIS support that helps you look after the finances of your plan, from paying invoices to keeping track of your budgets.
Available at no cost to you, all you need to do is choose the plan management option when you’re setting up your NDIS plan. You can even switch to plan management during your plan, if you chose self-managed or agency-managed and change your mind.
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- Small team, big capabilities
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- Guidance when you need it
- Technology that puts you in control
What is NDIS plan management?
How does plan management support you and your goals?
A plan manager takes care of the admin so you can focus on your goals, while still giving you the freedom to use both registered and unregistered providers. It’s a flexible, low-stress way to manage your NDIS funding. Not surprisingly, plan management is also the most popular option for NDIS participants across Australia.
When you join the NDIS, you will be asked how you want your funding to be managed. It is important to understand how plan-managed compares to other options such as self-managed and NDIA-managed (also known as agency-managed). Understanding these choices will help you make the best decision for you to get most of your NDIS plan.
Understanding Plan Management
See how each management option supports your needs
Once you have completed your NDIS access application and your NDIS eligibility is confirmed, you’ll have a planning meeting. At this meeting you can specify how you’d like your plan to be managed.
We’ve put together a simple comparison table of the 3 ways an NDIS plan can be managed: self-managed, plan-managed and NDIA-managed (also known as agency-managed). The table highlights what each option can and can’t cover, to help you choose the option that best supports your goals, flexibility, and day-to-day needs.
| All Plan Management | Self-managed | NDIA-managed (agency-managed) | |
|---|---|---|---|
| Access unregistered providers | ✔️ | ✔️ | ✖️ |
| NDIS financial administration | ✔️ | ✖️ | ✔️ |
| Price guide experts | ✔️ | ✖️ | ✔️ |
| Invoice support | ✔️ | ✖️ | ✖️ |
| Advanced budget tracking | ✔️ | ✖️ | ✖️ |
| Quick mobile approvals | ✔️ | ✖️ | ✖️ |
| Budget alerts | ✔️ | ✖️ | ✖️ |
| Consumable order support | ✔️ | ✖️ | ✖️ |
| Assistive technology experts | ✔️ | ✖️ | ✔️ |
| Industry-leading portal software | ✔️ | ✖️ | ✖️ |
| Funding period ready (s33) | ✔️ | ✖️ | ✔️ |
| Support coordinator portal | ✔️ | ✖️ | ✖️ |
| Pay over NDIS price guide | ✖️ | ✔️ | ✖️ |
Why choose plan management
Freedom of choice, without the paperwork
Around 70% of NDIS participants choose to use a plan manager. There’s a reason it’s the most popular way to control your budget and support.
When you choose plan management you get ultimate flexibility and you can leave the paperwork and pricing compliance to the specialists. With All Plan Management, you have the added benefit of leading technology in the palm of your hands.
When your plan is plan-managed, a plan manager supports you by handling all financial administration responsibilities, such as paying invoices, tracking your budget, and providing budget alerts and regular statements. Plan management gives you full NDIS financial support, flexibility and most importantly choice and control to help you achieve your goals.
With All Plan Management, you get:
- invoices paid on your behalf
- spending and budget tracked, with regular updates
- all claims compliant with NDIS price limits
- accurate records so you’re ready for NDIA reviews
Comparing plan types
Self-managed vs NDIA-managed vs
plan-managed
We know it can be tough figuring out which management style suits you best. Here’s an easy comparison to help you decide.
Self-managed NDIS plans
Self-management gives you the highest level of freedom and control. You choose your own providers, set your own schedules, and handle payments and records yourself. It’s great for people who want maximum flexibility and are confident in managing their own admin.
Pros
Self-management gives you total freedom to choose any provider and full control over your funding. It suits people who want independence and feel confident managing money.
Cons
The downside is the admin. You handle all payments, records and reporting, which can be time-consuming if you’d prefer extra support.
Choosing a self-managed NDIS plan means you take full responsibility for managing your funding. You handle everything from choosing providers to paying invoices and keeping records.
This option gives you full control and independence and helps you build skills in managing your own finances. It is the only option that allows you to pay higher than the NDIS price guide. However, it also requires a lot more time and effort, as you’ll need to take care of all financial record keeping and reporting to the NDIA.
Self-management is ideal if you want complete freedom and if you are comfortable managing your own administrative and financial responsibilities. it may feel challenging for people who prefer not to manage detailed admin tasks or aren’t confident in handling financial record keeping. In a nutshell, you have to weigh up the extra flexibility you get with the time and responsibility you have to take on when self-managing.
NDIA-managed (agency-managed) NDIS plans
NDIA-managed (agency-managed) plans are the simplest option, with the NDIA paying providers directly. It offers peace of mind but also the least flexibility, as you can only use registered providers.
Pros
NDIA-managed plans are the simplest option. The NDIA pays providers directly, so there’s almost no admin and everything runs automatically.
Cons
But you’re limited to registered providers, and you can’t approve payments, which means less flexibility and control over your supports.
NDIA-managed, also known as agency-managed, is simple and secure, making it ideal for people who prefer to use a handful of regular and registered providers they trust.
It is also the most restrictive of the options, allowing you to only select registered providers. It also offers the least choice and control, as providers claim and get paid from your plan directly without you needing to approve the payments.
Plan-managed NDIS plans
Plan management gives you flexibility and support. You choose your providers — registered or unregistered — while a plan manager handles payments, budgeting and compliance. It’s the ideal balance of control and convenience.
Pros
Plan management gives you flexibility without the admin. You can use registered and unregistered providers, while your plan manager handles payments, records and budgeting at no extra cost.
Cons
The trade off with plan management is that you do not submit claims yourself and payments must remain within NDIS pricing rules.
A plan-managed approach gives you the best of both worlds, all the flexibility of self-managed without having to commit to the time and responsibility of record keeping and compliance. At All Plan Management we take care of paying your providers fast, tracking your NDIS budget, and ensuring your funds are spent within the guidelines, while you still make all the important decisions about your support.
With plan management, you can:
– access the full NDIS marketplace (registered and unregistered providers)
– leave the paperwork to us
– call us anytime for plan spending and budget advice
– have peace of mind and get back to doing the things most important to you
When you choose the plan management option, the NDIS allocates extra funding to pay the plan manager. Plan management means you get support to manage your funding, with no extra out-of-pocket expense.
With All Plan Management the best part is you keep full choice and control over how your funds are used, while benefiting from a dedicated team of specialists who respond quickly to help you achieve your goals.
Switching between NDIS management types
How to choose plan management for your NDIS funding plan
The choice is yours. You can switch between management types at any time. All you need to do is contact the NDIA and ask to change plan management types. If you’re currently agency-managed or self-managed we know you will love that switching to plan management at no cost to you. All plan management fees are fully covered by the NDIS.
If you would like to switch to All Plan Management, the process is simple and easy to navigate.
- Call the NDIA to request the endorsement of All Plan Management. Our NDIS provider number is 4050118856.
- Give notice to your existing plan manager or contact the NDIA to change your management type.
- Submit your registration form on our website to get started or call our team on 1300 634 776. They can sign up over the phone.
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How to get started
Switch, refer or register – quick, simple & supported
Getting started should be easy – and with us, it is.
- Step 1: Complete our quick online form
- Step 2: Sign your service agreement digitally
- Step 3: Our friendly team will reach out to get you started
About All Plan Management
NDIS support that feels human, not transactional
You’re not ‘a plan’ or ‘a case file’. You’re a person building a life, and our role is to help make that easier. With clear communication, fast responses and people who genuinely care, you stay in control without having to carry the admin.
We handle the paperwork and the price guide so you don’t have to.
You’ll always speak to the same friendly team, they’ll get to know you, understand your plan, and care about helping you live life well.
With All Plan Management, you’ll get clear updates, quick responses and full visibility over your funding and invoices. We’ll set you free from the burden of unwanted paperwork.
Our experienced team knows the NDIS inside out. We handle the details so you can focus on living your life, not managing the admin.
Trusted by participants across Australia
Real stories from real people
Your NDIS plan in your hands
Technology that puts you in control
Manage your plan from anywhere with our easy-to-use online portal. Built for NDIS and with your needs in mind, the All Plan Management portal gives you complete visibility of your funds. Any time. On desktop or mobile.
Featured resources
Make the most of your NDIS support with helpful guides and articles
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AdviceSix ways to get the most out of your NDIS budget
Read more: Six ways to get the most out of your NDIS budget -
AdviceHow to endorse a plan manager
Read more: How to endorse a plan manager -
Switching or ChangesHow to switch your NDIS plan manager – in 3 easy steps!
Read more: How to switch your NDIS plan manager – in 3 easy steps!
NDIS Plan Management FAQs
Your questions, answered
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Can I switch from self managed or NDIA managed to plan managed?
Absolutely. You can change how your plan is managed at any time. Reach out to your Local Area Coordinator (LAC), NDIA Planner or Support Coordinator to help you to switch to plan management.
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How do I choose the right plan management option?
Think about how much time you want to spend on admin tasks and how confident you feel managing finances. If you want flexibility with less paperwork, plan management is often the best choice.
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What are the benefits of NDIS plan management?
Plan management gives you:
- Access to both registered and unregistered providers.
- More control and flexibility over how you spend your funds.
- Support with budget tracking and financial record-keeping.
- Less admin so you can focus on achieving your goals.
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Does it cost me anything to use a plan manager?
No. Plan management fees are fully covered by the NDIS under the “Improved Life Choices” category. You don’t need to pay anything out of pocket for this service.
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Who can use plan management?
Anyone with an approved NDIS plan can choose plan management. During your planning meeting, you can ask for “Improved Life Choices” to be included in your plan, which covers the cost of a plan manager.
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What is the difference between self managed, plan managed, and NDIA managed?
- Self managed: You handle everything yourself — choosing providers, paying invoices, and keeping financial records.
- Plan-managed: A plan manager takes care of the financial and admin tasks, while you maintain choice and control.
- NDIA-managed (agency managed): The NDIA pays providers directly, but you can only use registered providers.
Each option offers different levels of flexibility, control, and responsibility.
Switch, refer or register with us today
