NDIS Plan Management in Victoria

Support that’s personal and designed for you

Managing your NDIS plan does not need to feel stressful or confusing. We help take the pressure off by making fast payments, invoices, and communication simple and reliable. All Plan Management proudly supports Victorians, offering the strength of a larger provider with the warmth of a local team.

We support participants right across Victoria — from Melbourne’s western, northern and south-eastern growth corridors to Geelong, Ballarat, Bendigo, Gippsland and regional communities statewide. Our dedicated team handles registrations, invoices and budgets quickly and accurately, backed by an easy-to-use online portal and real people when you need to talk to someone. No call centres, no waiting in queues.

Switch, refer or register with us

Ready to help when you call
Small team, big capabilities
A smarter system built for NDIS
Guidance when you need it
Technology that puts you in control

Why choose All Plan Management in Victoria?

Because you deserve a plan manager who feels local, wherever you live

We deliver NDIS plan management across Victoria, combining the strength of a large provider with the care of a local team.

We combine NDIS plan management expert knowledge with a hands-on local approach. You won’t be passed around, stuck in queues or repeating your story. When you call, you reach our experienced NDIS plan manager who knows your plan and knows how to help.

Our model is simple. Big provider capability with a small, local-team feel.

Fast, accurate payments

Timely payments keep supports moving – we make it happen without delay or confusion.

A dedicated team

We know relationships matter. You’ll always get through to the same friendly and knowledgeable team with no call queues.

Easy online portal & mobile app

Check your funding anytime, anywhere. Our simple online tools make it easy to stay in control and see your progress.

Trusted across Victoria

From Melbourne and its western, northern and south-eastern suburbs, plus Geelong, Ballarat, Bendigo, Gippsland and regional Victoria, our experienced plan manager supports participants wherever they live.

No cost to you

All Plan Management is fully covered by the NDIS. Choosing us means choosing more personalised, flexible support at no cost to you.

Meet your Victoria NDIS plan manager team

We are a small team, big on service you can trust across Victoria

When you contact our Victoria Plan Managers, you speak with real people who care about your needs. We believe in personalised service you can count on every time. We make managing your NDIS plan easy and focused on you. Our Victoria NDIS plan manager team works with you, your family, your support coordinator, and providers to ensure everything runs smoothly and your questions are answered quickly.

We’ve got you covered.

General Manager

Melissa Grant

Melissa Grant is a senior service and community sector leader with over 15 years’ experience spanning disability, employment, youth, and health services. She combines deep operational and service management expertise with a strong public sector background, providing a solid foundation in governance, risk, and policy‑driven environments. With strengths in business development, stakeholder engagement, and growth strategy, Melissa bridges community impact with sustainable commercial models. She is known for her collaborative leadership style and strong cross‑sector capability, and is passionate about inclusion, service optimisation & excellence, and delivering meaningful social impact at scale.

Business Development Manager

Jamison Shea

With over 6 years’ experience in the NDIS sector, Jamison has built meaningful relationships with participants, families, support coordinators, providers and community organisations, always focused on creating genuine connections and helping people navigate the NDIS with confidence. A former semi-professional AFL player, Jamison brings teamwork, resilience and commitment into everything he does. He is passionate about building partnerships and ensuring participants and their support networks feel heard, understood, and supported, making a real difference across schools, providers, and community groups.

Victoria’s trusted NDIS plan manager

Proudly supporting Victorians with clear, consistent & caring plan management

3,000

participants supported

satisfaction rating

2,000

coordinators trust us

How we support participants across Victoria and beyond

Best Victoria NDIS plan management that puts experts on your side

Learn about us

We believe NDIS plan management should feel like having someone in your corner. Someone who listens, responds quickly and truly cares.

At All Plan Management, you’ll speak to real people – we’re a positive team of plan experts who will pick up the phone when you call, and take the pressure off. We manage the details promptly so you can focus on what matters most.

This is why we’re one of Victoria’s most trusted NDIS plan managers, putting you first.

You’ll always speak to the same boutique team – they take time to know you, understand your plan, and care about helping you live life well.

No confusing paperwork or unanswered questions. Just clear updates, quick responses and full visibility over your funding and invoices.

Our experienced plan manager team knows the NDIS inside out. We handle the details so you can focus on living your life, not managing the admin.

Sign up for All Plan Management in Victoria

Switch, refer or register, in just a few simple steps

It only takes a few steps to get set up with our Melbourne-based NDIS Plan Management team. Complete our short online form, sign your service agreement digitally, and we’ll take care of the rest. You’ll have portal access as soon as your plan management begins.

Step 1: Complete our quick online form
Step 2: Sign your service agreement digitally
Step 3: Our friendly team will reach out to get you started

Switch, refer or register with us today

Stories from our Participants and Providers

Real feedback from people who made the switch

“The portal is so easy to navigate and find what you need compared to other portals I have used. Staff are super helpful.”

Trisha S,

Support coordinator

“Thank you to Chantel, Bree and the rest of the team at All Plan for always being helpful and quick with any questions we have.”

Joel H,

Support coordinator

“Jemma from APM was incredibly friendly, knowledgeable, and genuinely helpful. She displayed a broad and impressive understanding of complex accounting matters and explained everything clearly and professionally. I highly recommend her to anyone seeking expert, reliable advice.”

Amy L,

Provider

“All plan management are so good to work with. They are always looking at ways to meet their clients’ needs. Their NDIS portal is so easy to follow and understand. Keep up the great work. Staff are so knowledgeable and happy to assist where they can. Wish there were 6 stars to give.”

David A,

Support coordinator

“Chantel and Rachel at All Plan Management has been absolutely fantastic! Their portal access makes managing my children’s NDIS plans so much easier, and they took the time to provide thorough training on how to use it. Everything is straightforward and user-friendly, which has made life so much simpler for both me and the providers we work with. I feel supported, confident, and organised thanks to their professionalism and ongoing assistance. I can’t recommend them highly enough!”

Louise A,

Representative

“Bravo APM! The portal is simple, intuitive, and very easy to navigate. The features make it effortless to stay informed and up to date at all times. I especially love that participant birthdays are displayed! It’s a thoughtful touch that really reflects person-centred practice. The ability to easily educate service providers and show them exactly where their invoices are sitting is a huge plus and saves so much time. A well-designed, user-friendly system that genuinely supports transparency and communication. Highly recommended APM :-)”

Rachel H

Support coordinator

“Invoices are getting processed very fast, and the team is always very helpful whenever I need help.”

Michael,

Provider

“I really appreciate the attention to detail and the care Chantel gave to my participants. So glad we switched to All Plan Management.”

Jenny S,

Guardian

“All Plan Management are one of the most professional, reliable and contactable plan providers on the market. They excel at supporting participants in their budget goals and sticking to NDIS legislative requirements. The staff are attentive, knowledgeable, and are incredibly supportive. Highly recommend.”

Kirsty M,

Support coordinator

“The team at all plan management have been managing my child’s plan for a few months now. The whole process was made so easy and I always get a friendly response with email and calls. I had no idea where to start and the team were so helpful with what and where to go next even helping me to call the NDIS to endorse. I also love the new access to the app it is so easy to use.”

Client’s Parent

“Really appreciate the service and support Chantel gave our mutual participants, keep up the good work!”

Sharen B,

Provider

Everything you need, all in one place

Stay connected with our easy-to-use online portal

Manage your plan with ease through our online portal. Tech that’s clear and simple and built for you

Our easy-to-read dashboard means you can manage budgets and spending with confidence.

Upload invoices in seconds and watch them move from submission to payment – no chasing required.

Receive regular updates showing how your plan is tracking and where your funds are going.

Explore the portal

NDIS plan management across Victoria

Find NDIS plan management support in your region – everywhere in Victoria

We support NDIS participants, nominees and Support Coordinators throughout Victoria, including Melbourne’s western suburbs, northern growth corridor and south-eastern suburbs, as well as Geelong, Ballarat, Bendigo, the Latrobe Valley and Gippsland, the Yarra Valley, and communities as far as Mallacoota and East Gippsland.

We also provide dedicated coverage for Western Melbourne, South East Melbourne and the Northern Growth Corridor.

Wherever you live, you can rely on our service to deliver.

Melbourne CBD and inner suburbs
Western Melbourne – Werribee, Tarneit, Hoppers Crossing, Manor Lakes, Williams Landing, Laverton, Altona Meadows and Melton South
South East Melbourne – Dandenong, Cranbourne, Clyde North, Narre Warren, Berwick
Northern Growth Corridor — Mernda, South Morang, Epping, Craigieburn
and beyond!

Helpful NDIS resources for Victorian participants

Practical tips, guides & tools

Advice

What families should know about NDIS transition ages at 6, 9 and 16
Read more: What families should know about NDIS transition ages at 6, 9 and 16
Advice NDIS Updates

Received an NDIS provider rate increase notice? Here’s what to check and do next
Read more: Received an NDIS provider rate increase notice? Here’s what to check and do next
Advice NDIS Updates

The NDIS pricing schedule update 2026-27: what you need to know
Read more: The NDIS pricing schedule update 2026-27: what you need to know

View NDIS frequently asked questions

Understanding NDIS resources

Browse all NDIS participant resources

Frequently asked questions

Everything you need to know about NDIS plan management in Victoria

Is All Plan Management available in my area anywhere in Victoria?

Yes. We support participants, nominees and Support Coordinators across metropolitan Melbourne — including the western, northern, south-eastern and eastern suburbs and the Mornington Peninsula — as well as Geelong, Ballarat, Bendigo, Shepparton, Warrnambool, Mildura, Gippsland and regional Victoria more broadly.

Can I choose All Plan Management if I live near Melbourne?

Absolutely. You can choose us no matter where you live in Victoria. Many participants across Melbourne choose us for our local-feel customer service, our fast processing and our easy-to-use online portal.

How does plan management work if you are not based in my suburb?

Our service is fully accessible by phone, email and secure online systems. You receive the same responsive support that feels local combined with fast invoice processing wherever you live in VIC.

How do I get started?

Just complete our online form, sign your agreement digitally and we’ll take care of the rest. If you need any help, we also have a dedicated Melbourne-based plan management team who can help get you switched or started. Contact 1300 634 776 and ask for Jamison.

How do I refer a Melbourne or other Victorian participant to All Plan Management?

It’s easy to refer through our quick online form. Once you submit a referral, the All Plan team will be in touch promptly to welcome your participant and organise everything – with no disruption to existing support. We’ll keep you updated throughout the process, so you always know your participant is in good hands.

Can you help if I live remotely outside of Melbourne?

Yes! We support participants right across Victoria. Whether you live in Frankston, Cranbourne, Werribee, Geelong, Ballarat, Bendigo or a smaller regional town, our experienced team is here to help.

Ready to get started?