NDIS Plan Management in Queensland
Support that feels close to home
Managing your NDIS plan does not need to feel stressful or confusing. We help take the pressure off by making payments, invoices, and communication simple and reliable. All Plan Management is proudly Queensland-based, offering the strength of a larger provider with the warmth of a local team.
We support participants right across Queensland. Whether you live in Brisbane, Gold Coast, Moreton Bay, Redlands, Logan, Ipswich, Toowoomba, Sunshine Coast or anywhere in regional Queensland, we’re proud to provide trusted NDIS plan management to you and the person you support.
- Ready to help when you call
- Small team, big capabilities
- A smarter system built for NDIS
- Guidance when you need it
- Technology that puts you in control
Why choose All Plan Management in Queensland?
Because you deserve a local plan manager in Queensland who gives you personalised attention with NDIS expertise
We understand what it’s like when communication breaks down or payments take too long. But support shouldn’t feel like a transaction. It should feel personal. That’s why our team focuses on what matters most, you.
We combine NDIS plan management expert knowledge with a hands-on local approach. You won’t be passed around, stuck in queues or repeating your story. When you call, you reach our Queensland NDIS plan manager who knows your plan and knows how to help.
Fast, accurate payments
Leave the financial admin to us. We process invoices quickly and correctly — so supports stay on schedule and you can focus on what matters.
Your own dedicated plan management team
You’ll always talk to the same caring team who knows the NDIS, your plan and your budget. No call centres. No waiting times. No confusion.
Easy to use app and online portal to track budgets and invoices
Check your budget, view invoices and see payments at a glance. You’ll always know your plan is running smoothly, just as it should.
Trusted across Queensland and servicing Australia-wide
From Bundaberg and Hervey Bay to Brisbane, Ipswich, Logan, Redlands, the Gold Coast, the Sunshine Coast, Rockhampton, Mackay and Cairns, our team supports participants across metropolitan, regional and remote Queensland.
No cost to you
Plan management fees are included under the Improved Life Choices category in your plan. That means there are no out-of-pocket costs for you.
Meet your Queensland NDIS plan manager team
We are a small team, big on service you can trust across Queensland
When you contact our Queensland Plan Managers, you speak with real people who care about your needs. We believe in personalised service you can count on every time. We make managing your NDIS plan easy and focused on you. Our Queensland NDIS plan manager team works with you, your family, your support coordinator and providers to make sure everything runs smoothly and your questions are answered quickly.
We’ve got you covered.
General Manager
Melissa Grant
Melissa Grant is a senior service and community sector leader with over 15 years’ experience spanning disability, employment, youth, and health services. She combines deep operational and service management expertise with a strong public sector background through Queensland Health, providing a solid foundation in governance, risk, and policy‑driven environments. With strengths in business development, stakeholder engagement, and growth strategy, Melissa bridges community impact with sustainable commercial models. She is known for her collaborative leadership style and strong cross‑sector capability, and is passionate about inclusion, service optimisation & excellence, and delivering meaningful social impact at scale.
Business Development Manager
Hayley Carnihan
Hayley is focused on building strong provider relationships, strengthening sector collaboration, and creating opportunities that enhance the experience of NDIS participants and partners. Her work centres on strategic engagement, service quality, and initiatives that support sustainable growth and meaningful outcomes. With extensive experience across community engagement, referral pathways, participant support, provider engagement and plan management operations, Hayley brings a strong understanding of both participant and provider needs. She enjoys connecting with people, simplifying complexity, and contributing to a collaborative, participant-centred culture.
Senior Finance Officer
Jemma Korner
Jemma has been part of the All Plan Management team for over two years and brings valuable experience from the disability sector. She wants to make a positive difference for people navigating the NDIS. With a solutions focused approach, Jemma finds it especially rewarding to support participants in reaching the right outcomes. Jemma also has first-hand experience within her own family and has seen how the NDIS can enhance lives and support people to achieve their goals. This is what fuels her passion for the work she does every day.
Finance Officer
Rachel Short
Rachel is our highly experienced finance officer based in Queensland and provides plan management services Australia-wide. Rachel has a strong complex care support background and qualifications in nursing. Her skills and experience give her a real insight into the challenges that participants, support coordinators and providers face daily. Rachel’s dedication to helping people and building supportive relationships shines through in everything she does.
Queensland’s trusted NDIS plan manager
Proudly supporting thousands of Queenslanders with local heart-led plan management
3,000
+
participants supported
95
%
satisfaction rating
2,000
+
coordinators trust us
How we help participants in Queensland and beyond
Best Queensland NDIS plan management that puts experts on your side
We believe NDIS plan management should feel like having someone in your corner. Someone who listens, responds quickly and truly cares.
At All Plan Management, we offer everything the big plan managers do – only with a smaller, more personally-focused team that takes the time to understand you. Fast payments, friendly service, local insight and smarter tech built for the NDIS.
This is why we’re one of Queensland’s most trusted NDIS plan managers, putting you first.
You’ll always speak to the same NDIS plan management team – someone who knows you and your story, understands your goals and genuinely cares about helping you reach them.
No confusing paperwork or waiting around for ages for answers to questions. We deliver clear updates with quick responses.
Our experienced team knows the NDIS inside and out, and that NDIS supports look different in Brisbane compared to Bundaberg, Cairns, or remote communities. We handle the admin promptly so you can focus on what matters, wherever you live in Queensland.
Sign up with All Plan Management in Queensland
Switch, refer or register, in just a few clicks
It only takes a few steps to get set up with our Queensland NDIS Plan Management team. Complete our quick form, sign your service agreement digitally and we’ll take care of the rest. You’ll have access to the portal as soon as your plan management begins.
- Step 1: Complete our quick online form
- Step 2: Sign your service agreement digitally
- Step 3: Our friendly team will reach out to get you started
Stories from Queensland
What our Queensland NDIS plan management participants and coordinators say
Everything you need, all in one place
Stay connected with our easy-to-use online portal
Manage your plan with ease through our online portal. Tech that’s clear and built for you.
Our easy-to-read dashboard means you can manage budgets and spending with confidence.
Upload invoices in seconds and watch them move from submission to payment – no chasing required.
Log in securely to stay connected, share updates and ensure everyone’s on the same page.
Receive regular updates showing how your plan is tracking and where your funds are going.
Best NDIS plan management in Queensland
Find NDIS plan management support in your region – everywhere in Queensland
All Plan Management provides best NDIS plan management to participants across metropolitan, regional and remote Queensland. No matter where you live, we’ll make your plan management easier.
- Brisbane
- Logan
- Gold Coast
- Moreton Bay
- Ipswich
- Sunshine Coast
- Townsville
- Cairns
- Toowoomba
- Redlands
- Mackay
- Rockhampton
- Bundaberg
- Hervey Bay
- Gladstone
- Longreach
- Mount Isa
- and surrounds
Helpful NDIS resources for Queenslanders
Practical tips, guides and tools
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Advice NDIS UpdatesReceived an NDIS provider rate increase notice? Here’s what to check and do next
Read more: Received an NDIS provider rate increase notice? Here’s what to check and do next -
Advice NDIS UpdatesThe NDIS pricing schedule update 2026-27: what you need to know
Read more: The NDIS pricing schedule update 2026-27: what you need to know -
AdviceCan your NDIS plan cover an overspend? What Participants need to know about manual claims
Read more: Can your NDIS plan cover an overspend? What Participants need to know about manual claims
Frequently asked questions
Everything you need to know about NDIS plan management in Queensland
Is All Plan Management available in my area anywhere in Queensland?
Yes. Our plan manager team supports participants across all suburbs and surrounding areas in Queensland, including metropolitan, regional and remote communities. Just get in touch. We’re here to help!
Do you support participants in Logan, Ipswich and the Gold Coast?
Absolutely. We work with participants throughout South East Queensland, including Logan, Ipswich, Redlands, the Gold Coast and the Sunshine Coast.
Do you offer plan management in Cairns and North Queensland?
Yes. We support participants across Cairns, Townsville and North Queensland, understanding the different service landscapes in metropolitan and regional areas.
Do you provide services in Bundaberg and Hervey Bay?
Yes. Bundaberg and Hervey Bay are strong communities for us, and we continue to support participants across the Wide Bay and Fraser Coast region.
Do you support regional and remote Queensland?
Yes. We work with NDIS participants across Central Queensland and beyond, including Longreach, Emerald, Barcaldine, Rockhampton, Mackay, Gladstone and surrounding areas.
Do your plan management services cost extra?
No. When you choose plan management, the NDIS allocates specific funding to pay the plan manager, so you don’t have to reduce the amount of support you can get or pay out-of-pocket expenses.
How do I get started?
It’s easy. Just complete our online form, sign your agreement digitally and we’ll take care of the rest.
How do I refer a Queensland-based participant to All Plan Management?
It’s easy to refer through our quick online form. Once you submit a referral, our team gets in touch within one business day to welcome your participant and organise everything so there’s no disruption to existing supports. We’ll keep you updated throughout the process, so you always know your participant is in good hands.
Can you help if I live remotely?
Absolutely. We support participants across Queensland, including Logan, Ipswich, Redlands, the Sunshine Coast and the Gold Coast. Whether you’re in the city or regional and remote Queensland or beyond, our plan managers are on hand to help.
Ready to get started?
