What options do I have to manage my plan?
Compare your NDIS management options
Not sure which management type is right for you? We’ve broken down exactly what each option offers, so you can make a confident, informed choice.
- Ready to help when you call
- Small team, big capabilities
- A smarter system built for NDIS
- Guidance when you need it
- Technology that puts you in control
Understanding your choices
Three ways to manage your NDIS plan
When you’re approved for the NDIS, you’ll be asked how you want your funding managed. There are three options, and understanding the differences is the key to getting the most out of your plan.
Plan-managed
A plan manager handles the financial administration of your NDIS plan, such as paying invoices, budget tracking, and ensuring all supports are claimed accurately and within NDIS guidelines, while you keep full choice and control over your supports. Plan Management is fully funded by the NDIS, so it’s at no cost to you and does not impact any of your other support budgets.
Self-managed
You manage everything yourself, from choosing providers, paying invoices, to keeping records. You get maximum freedom, including the ability to pay above the NDIS price guide, but all the administrative burden and responsibility sits with you.
NDIA-managed (agency-managed)
The NDIA pays your providers directly. Simple and hands-off, but you can only use registered providers. This means you have less flexibility and control over how your funds are spent.
Side-by-side comparison
See how each management option supports your needs
We’ve put together a simple, no-fluff comparison of all three management styles so you can see at a glance what each one can and can’t do for you.
| Feature | All Plan Management | Self-managed | NDIA-managed (agency-managed) |
|---|---|---|---|
| Access unregistered providers | ✔️ | ✔️ | ✖️ |
| NDIS financial administration | ✔️ | ✖️ | ✔️ |
| Price guide experts | ✔️ | ✖️ | ✔️ |
| Invoice support | ✔️ | ✖️ | ✖️ |
| Advanced budget tracking | ✔️ | ✖️ | ✖️ |
| Quick mobile approvals | ✔️ | ✖️ | ✖️ |
| Budget alerts | ✔️ | ✖️ | ✖️ |
| Consumable order support | ✔️ | ✖️ | ✖️ |
| Assistive technology experts | ✔️ | ✖️ | ✔️ |
| Industry-leading portal software | ✔️ | ✖️ | ✖️ |
| Funding period ready (s33) | ✔️ | ✖️ | ✔️ |
| Support coordinator portal | ✔️ | ✖️ | ✖️ |
| Pay over NDIS price guide | ✖️ | ✔️ | ✖️ |
What does it all mean?
Understanding each feature
Here’s a plain-English breakdown of every feature in the comparison above, so you know exactly what you’re choosing.
Access unregistered providers
Not every great support worker or therapist is registered with the NDIS. When your plan is agency-managed or self-managed, you have the freedom to choose from a much wider selection of providers, including sole traders, smaller organisations, and community-based supports that aren’t on the NDIS register. NDIA-managed participants can only access registered providers, which significantly limits your service provider options.
NDIS financial administration
This is the core job of a plan manager; handling all the financial aspects of your NDIS plan. That means receiving invoices from your providers, checking they’re correct and within NDIS guidelines, submitting claims to the NDIA, and making sure your providers are paid on time. When you’re self-managed, all of this falls to you. With All Plan Management, we handle it all so you can focus on living your life.
Price guide experts
The NDIS Price Guide sets maximum rates that can be claimed for different supports. It’s updated regularly and can be complex to navigate. Our team knows it inside out. We check every invoice against the current price guide to ensure your funding is being used correctly, and we’re here to answer any questions you or your providers have about allowable charges and support categories.
Invoice support
We don’t just process invoices, we help make sure they’re right in the first place. If a provider sends through an invoice with an error, incorrect support category, or missing information, our team steps in to sort it out. We work directly with your providers so you don’t have to be in the middle of every billing conversation. It’s one less thing to worry about.
Advanced budget tracking
Knowing where your funding is at in real time makes a real difference. Our portal gives you a clear, up-to-date view of every support category — how much has been spent and how much remains. You can spot unexpected charges quickly, make informed decisions about your supports, and stay on top of your plan throughout the year.
Quick mobile approvals
Need to approve an invoice on the go? Our mobile app makes it simple. Review and approve provider invoices directly from your phone, no logging into a desktop, no waiting. It’s plan management in the palm of your hand, so your providers get paid faster and you stay in control without being tied to a desk.
Budget alerts
Running low on funds in a support category can be stressful, especially if it catches you off guard. Our system sends you alerts when your budget is approaching its limit, giving you time to review your spending, speak with your support coordinator, or plan ahead for your next plan review. It’s a simple feature that makes a real difference to how smoothly your plan runs.
Consumable order support
Everyday consumables like continence aids, wound dressings, or low-cost assistive products can be claimed through your NDIS plan, but the process isn’t always straightforward. Our team supports you with placing and processing consumable orders correctly, making sure the right support category is used and your claim is lodged accurately. No guesswork required.
Assistive technology experts
Assistive technology (AT) from wheelchairs and communication devices to specialised software is one of the more complex areas of NDIS funding. Our team understands the AT approval process, quote requirements, and what’s covered under different support categories. Whether you’re navigating a new AT request or chasing a supplier quote, we’re here to help.
Industry-leading portal software
Our portal is purpose-built for NDIS rather than just adapted from generic accounting software. It gives participants a clean, intuitive view of their funding, and gives support coordinators the tools they need to manage multiple participants efficiently. From real-time budget tracking to invoice history and provider management, our participants and coordinators consistently rate it as the best portal they’ve used.
Funding period ready (s33)
Section 33 of the NDIS Act allows participants to use a Statement of Participant Supports (SoPS), giving greater flexibility in how funding is allocated and used across a plan period. Our systems are fully built to support this. Meaning participants and coordinators can take full advantage of funding period flexibility without hitting administrative roadblocks. This feature is not available to self-managed participants.
Support coordinator portal
If you work with a support coordinator, our dedicated portal gives them the visibility they need to do their job well. They can see your funding balances, track invoices, and stay on top of your plan all in one place, without chasing us for updates. It’s one of the reasons over 2,000 support coordinators across Australia choose to work with All Plan Management.
Pay over NDIS price guide
This is the one feature that self-management has and plan management doesn’t. When you self-manage, you can pay providers more than the NDIS Price Guide allows. Sometimes it is useful if a preferred provider charges above the set rate. With plan management, all payments must stay within NDIS price limits. For most people, the price guide rates are more than sufficient, but it’s worth knowing if you have specific providers in mind.
Australia-wide support
A community built on trust, care and connection
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satisfaction rating
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How to get started
Switch, refer or register – quick, simple & supported
Getting started should be easy – and with us, it is.
- Step 1: Complete our quick online form
- Step 2: Sign your service agreement digitally
- Step 3: Our friendly team will reach out to get you started
Trusted by participants across Australia
Real stories from real people
Around 70% of NDIS participants choose plan management. The question is which plan manager. Hear what our clients and Support Coordinators are saying.
About All Plan Management
NDIS support that feels human, not transactional
You’re not ‘a plan’ or ‘a case file’. You’re a person building a life, and our role is to help make that easier. With clear communication, fast responses and people who genuinely care, you stay in control without having to carry the admin.
We handle the paperwork and the price guide so you don’t have to.
Your NDIS plan in your hands
Technology that puts you in control
Manage your plan from anywhere with our easy-to-use online portal. Built for NDIS and with your needs in mind, the All Plan Management portal gives you complete visibility of your funds. Any time. On desktop or mobile.
Featured resources
Make the most of your NDIS support with helpful guides and articles
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AdviceCan your NDIS plan cover an overspend? What Participants need to know about manual claims
Read more: Can your NDIS plan cover an overspend? What Participants need to know about manual claims -
AdviceHow to help participants make the most of their NDIS funding
Read more: How to help participants make the most of their NDIS funding -
AdviceSix ways to get the most out of your NDIS budget
Read more: Six ways to get the most out of your NDIS budget